Privacy Policy

OUR TERMS & PRIVACY POLICY

 

IMPORTANT INFORMATION

 

Anthea's is the trading name of ANTHEA IKE, with registered offices on Kea island (Mylopotamos 840 02, Postal Box 119) ,Cyclades, Greece . ANTHEA IKE is responsible for the personal data you provide us with.

Anthea's website and related services are made available to you in accordance with the following Terms and Privacy Policy notice. It is important that you read them so that you are fully aware of how Anthea's collects and processes your personal data through your use of this website or our services, including any data you may provide through this website when you sign up to our newsletter, purchase a product or take part in a competition. This website is not intended for children.

Anthea's reserves the right to change or renew its terms and policy and assumes the obligation to update this document in case of any change or addition to them. This version was last updated in May 2018.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

1. HOW IS YOUR PERSONAL DATA COLLECTED

We collect personal data from you through:

  • Direct Interactions.

o When you shop online (eshop) our products;

o When you subscribe to our newsletter;

o When you request marketing or other information to be sent to you;

o When you enter a competition, promotion or survey;

o When you give us your feedback or submit your comments online.

  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

 

2. THE DATA WE  MAY COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use and store different kinds of personal data about you which we have grouped together as follows:

o  Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

o  Contact Data includes billing address, delivery address, email address and telephone numbers.

o  Marketing and Communications Data includes your preferences in receiving marketing from us and and your communication preferences.

o  Transaction Data includes details about payments from you and other details of products you have purchased from us.

o  Technical Data includes Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to interact with or access this website.

o  Profile Data includes your username, orders made by you, feedback, comments and survey responses.

o  Usage Data includes information about how you use our website, products and services.

 

3. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To receive, process and dispatch your online orders of our products through our e-shop on www.antheas.gr.

For our marketing activities and communications (newsletters) in order to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products and offers may be relevant to you.

 

4. DISCLOSURES OF YOUR PERSONAL DATA

Any such information you provide us with, will NOT be disclosed, transferred, or sold to a third party, unless imposed by a Public Authority.

 

5. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

You can ask us to delete your data, or opt out from receiving our newsletter or marketing messages at any time.

 

6. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data.You have the right to:

Request access to your personal data.

Request correction of the personal data that we hold about you.

Request erasure of your personal data. 

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us. 

 

 

 

ONLINE ORDERS (E-SHOP)

 

All orders are subject to acceptance and product availability.

All orders are shipped out of our registered offices in Greece. Prices and Invoices include the current official Greek VAT (Value Added Tax) of each product and are denominated in euros.

 

1. PAYMENT

The following methods of payment are accepted on our website:

Credit or Debit Card

Anthea's doesn't process or store any credit card information. All credit card transactions are performed on PIRAEUS BANK's secure platform accepting MASTERCARD-MAESTRO-VISA-DISCOVER-DINERS-AMERICAN EXPRESS.

 

Bank Transfer

 

Bank Name: PIRAEUS BANK

Account Owner: ANTHEA IKE

Account Number:  5703 073070 456

IBAN No.: GR 77 0172 7030 0057 0307 3070 456

SWIFT (BIC CODE):  PIRBGRAA

 

In this case, please always reference your name and order number in your payment to avoid delays. Also please note that your order will be processed as soon as your payment is cleared, which might take up to 3-5 working days depending on bank procedures.

 

2. WEBSITE SECURITY

To help ensure that your shopping experience is safe, simple and secure Anthea's uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the Internet. When SSL is enabled you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

 

3. SHIPPING POLICY

Please note that delivery outside of the EU may be subject to local import taxes and duties, which are your responsibility where they apply.

Please note that we aim to dispatch all orders within the next 2 working days after we receive the order. Orders placed on Friday, Saturday and Sunday will be processed on Monday or the next working day. Working days exclude Saturdays, Sundays and major public holidays.

Anthea's shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control.

When your order has been shipped, you will receive an e-mail notification.

Please make sure that someone will be available to receive and sign for your delivery. In case no one is available for the delivery, the courier will leave a message with a contact number you must call to arrange for your redelivery.

Anthea's does not deliver to P.O. Boxes.

 

4. CANCELLING OR CHANGING YOUR ORDER

For any order cancellation or change of address, you may email us at info@antheas.gr. This option is available until the moment that you have been informed of the shipment of your order by email. After this point no cancellations or changes to your order are possible.

 

5. RETURN POLICY

Anthea's products sold online through www.antheas.gr are NON-RETURNABLE and NON-REFUNDABLE